International Shipping
International Shipping to Supported Destinations
Cinily ships to customers in destinations currently available at checkout.
Shipping availability depends on the destination. If your country or region cannot be selected at checkout, Cinily does not currently ship there. Destinations affected by temporary carrier restrictions may be unavailable until service resumes.
Order Processing
Order preparation times can vary according to the items ordered and the selected lens options. Prescription or custom-made lens orders may require additional preparation before dispatch.
Please review the current processing and delivery information in our Shipping Policy before placing an order.
Delivery Estimates
Delivery estimates depend on the destination, the selected products, customs processing, and local carrier conditions. The shipping options available for your order are confirmed at checkout.
Delivery estimates are not guaranteed. They may change because of customs processing, destination restrictions, public holidays, severe weather, or local carrier delays.
Checkout Information
The total shown at checkout is the amount charged by Cinily for your order. Please review your delivery address, selected shipping option, and the information shown at checkout before completing your purchase.
For current information about shipping availability, estimated delivery times, shipping costs, taxes, duties, and regional exceptions, please read our Shipping Policy.
Prescription and Custom-Made Orders
Please review your prescription, lens options, and delivery address carefully before ordering. Prescription and custom-made lens orders are prepared according to the details submitted with the order.
For return conditions that apply to eligible non-custom items and made-to-order lens options, please read our Returns & Refunds Policy.
Questions
For help with an order, prescription, shipping, or returns, contact service@cinily.co.uk.