Shipping (cinily.co.uk)
Order Processing Time (Handling Time)
Orders placed during regular business hours are typically processed and prepared for dispatch within 1–2 business days (handling time).
Please note that processing may take slightly longer due to payment authorization, severe weather, international logistics constraints, or public/national holidays. We’ll always do our best to dispatch your order as quickly as possible.
Estimated Delivery Time (Transit Time)
Once dispatched, delivery times depend on the destination and local carrier conditions. For the United Kingdom, delivery typically takes 5–7 business days (transit time).
For international orders, delivery times vary by country and may be affected by customs clearance and local carrier operations.
Business days exclude weekends and public holidays.
Shipping Cost
We offer worldwide shipping for £4.99 (Israel and Ukraine are currently suspended).
Orders over £49.99 qualify for free shipping.
Taxes, Duties & Fees (Important)
All prices displayed on cinily.co.uk are final — you do not need to pay any taxes, VAT, duties, or fees.
✔ No customs duties
✔ No import taxes
✔ No VAT or additional fees
The total amount you pay at checkout already includes all applicable taxes, customs duties, and import fees.
You will not be charged any additional costs upon delivery.
Cinily Eyewear takes full responsibility for customs clearance and any applicable import-related charges.
Customs & Delivery Guarantee
In rare cases where customs clearance causes delays, we will assist and handle the issue on your behalf.
Customers will never be asked to pay extra fees to receive their order.
Questions
If you have any questions regarding shipping or delivery, please contact us at:
📧 service@cinily.co.uk